Creating Culture: Venting About Visitors

AASLH ran a great piece on ensuring your institution creates a culture free of negative “behind the scenes” feedback. If it seems to run counter to intuition (doesn’t venting have a time and place?), consider the concept of working to create an intentional institutional culture:

“When we on-board new staff, I make sure to tell them they will have a unique perspective on social norms and our visiting public. They will have days that try their patience. The will have days that make them pull their hair and worry about the future of education. But they will also have days filled with wonder and amazement that restore their faith in humanity. It’s these days that we should be sharing. We need to very intentionally make this the core of our team building and sharing.”

More here:

http://blogs.aaslh.org/guests-are-people-too-avoiding-toxic-venting-behind-the-scenes/

Mike Cosden

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