Great Advice from an Incredible Institution

“Thou shall have no greater god than visitors. 
Thou shall treat visitors like royalty, but thou shall not overestimate their interest or attention span. Visitors are not as interested as we like to think they are. Like life, communications with visitors is short, but staff’s list of meaningful, critically important topics to share is long—too long. Edit them.”

Get the other nine commandments here:

http://museumtwo.blogspot.com/2017/01/thou-shall-not-paint-concrete-guest.html

Mike Cosden

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